Refund & Cancellation Policy
MaxUrPoints is free now
MaxUrPoints is free. Pro features are free with an email. We earn referral fees from partners when you sign up through our links (see the advertiser disclosure). There is no paid plan, so there is nothing to buy, renew or cancel.
If you paid for Pro before October 10, 2026
- Your subscription is set to not renew: you will not be charged again. Pro stays on for you.
- Our 30-day money-back guarantee still applies to past charges: email support@maxurpoints.com from the email on your account within 30 days of a charge, with the subject “Refund request”. We reply within 2 business days. Refunds go back to the original payment method and usually appear within 5–10 business days.
Exceptions
If we are unable to provide the Service for an extended period, charge you in error, or discontinue a plan you paid for, we will refund you as appropriate regardless of the 30-day window. Nothing in this policy limits any refund rights you have under applicable law.
Questions and disputes
If something is wrong with a charge, please email support@maxurpoints.com first; we can usually resolve it faster than a card dispute.
Operated by MaxUrPoints, United States. See also our Terms of Service.